Why should I update my version of MSGTAG?
We're constantly tweaking, fixing and improving MSGTAG in response to feedback from our users. These tweaks and fixes are incorporated into version updates which are released, on average, every few months.
A version update will generally fix bugs that may appear in certain situations, improve usability for certain users, and may run more efficiently than older versions. If you're having problems with the software, downloading the latest version should be your first response. Even if MSGTAG is running perfectly, we still suggest you keep up to date with upgrades, since newer versions will always be more stable under different situations.

How do I find out which version I'm using?
To find out which version of MSGTAG you are currently using, click options > help > about. The build number will be listed at the top of the information box.

To update your version of MSGTAG Free

• Download the latest version of MSGTAG Free.
• Once the download is complete, exit any mail programs you have running and then exit and uninstall your current version of MSGTAG. An uninstall option is available through the Start menu (Start > Programs > MSGTAG > Uninstall MSGTAG), as well as through Add/Remove Programs utility in the Control Panel (Start > Settings > Control Panel > Add/Remove Programs).
• While uninstalling, you will be asked whether you want to delete your settings and tagged history — click "No".
• With your old version successfully uninstalled, double-click the newly downloaded MSGTAG exe and install MSGTAG.
• You will be asked to select your mail account again, but you shouldn't need to re-enter your email address or password.

To update your version of MSGTAG Plus

• Download the latest version of Plus.
• Once the download is complete, exit any mail programs you have running and then exit and uninstall your current version of MSGTAG. An uninstall option is available through the Start menu (Start > Programs > MSGTAG > Uninstall MSGTAG), as well as through Add/Remove Programs utility in the Control Panel (Start > Settings > Control Panel > Add/Remove Programs).
• While uninstalling, you will be asked whether you want to delete your settings and tagged history — click "No".
• With your old version successfully uninstalled, double-click the newly downloaded MSGTAG exe and install MSGTAG.
• You will be asked to select your mail account again, but you shouldn't need to re-enter your email address or password.
• Once you have finished MSGTAG setup, your capsule should display the MSGTAG Plus logo — you don't need to enter a registration code. (why not?)

To update your version of MSGTAG Status

• If you have purchased Status 1 (the orange and green version), download the latest version of Status 1 (1.4.5.213).
• If you have purchased Status 2 (the brown and silver version), download the latest version of Status 2 (2.5.0.393).
• Once the download is complete, exit any mail programs you have running and then exit and uninstall your current version of MSGTAG. An uninstall option is available through the Start menu (Start > Programs > MSGTAG > Uninstall MSGTAG), as well as through Add/Remove Programs utility in the Control Panel (Start > Settings > Control Panel > Add/Remove Programs).
• While uninstalling, you will be asked whether you want to delete your settings and tagged history — click "No". This will retain your tagged message history so you don't lose the details of any messages which haven't been viewed yet.
• With your old version successfully uninstalled, double-click the newly downloaded MSGTAG exe and install MSGTAG.
• You will be asked to select your mail account again, but you shouldn't need to re-enter your email address or password.
• Once you have finished MSGTAG setup, Status will be ready to use — you don't need to enter a registration code.

Why don't I need to re-enter my registration code for Plus or Status?
Unlike most other registered software, MSGTAG does not require you to enter a registration code each time you install it. This is because when you purchase a version of MSGTAG, your email address (which is essentially your user name) is 'activated' on the MSGTAG system – not on your computer – enabling you to use the purchased software. This means that every time you access your account – whether through reinstalling MSGTAG, or installing it on another computer – the MSGTAG system recognizes that you've paid. Users who haven't purchased the software can still download it, but won't be able to send tagged messages.

Latest version update information
Find the latest update information for Status 2 on the Status 2 changelog page.