Fisher Young Group Limited t/a MSGTAG™ ("MSGTAG") has created this privacy statement in order to demonstrate
our firm commitment to the privacy of your information. This statement details our current information gathering
and sharing practices for the MSGTAG range of products (the "Software") and http://www.msgtag.com/
(the "Web site").
Information Collection and Use
MSGTAG is the sole owner of the information collected on the Web site and through the Software. MSGTAG
collects information from our users in several places and these methods are described below. We will not
sell, share, or rent this information to any other parties except as disclosed in this statement.
The Software uses the MSGTAG service to determine whether an e-mail that has been tagged by the Software
has been received by the intended recipient. In order to achieve this, MSGTAG must store the subject,
message ID, message recipient, date sent, and MSGTAG account name of the sender for each e-mail tagged
by the Software. If tagging is disabled in the application, MSGTAG does not store this information.
MSGTAG will not sell, share or rent this information to any other parties.
At no stage in the MSGTAG process does the actual content of your e-mail get recorded. The only people who
will read your e-mail are the intended recipient and you.
To create a MSGTAG account, we may require some or all of the following information: name, e-mail,
addresses, phone numbers, and any other relevant identifying information. This information will not be sold, shared or
rented to other parties.
Web Site Information
MSGTAG will, on occasion, collect visitors' IP addresses to help diagnose problems with servers, to
administer the Web site, to analyse page trends, track the internal movement of web visitors, monitor
referrals, and gather broad demographic information for aggregate use. IP addresses are not linked to
personally identifiable information. IP addresses will not be used for any purposes other than these.
MSGTAG will not track user's movements or browsing habits beyond the confines of the msgtag.com domain.
Information collected from forms
The Web site uses forms for visitors to request information, products, and services. Depending on the
service, product, or information that visitors request, visitors' contact information such as e-mail
addresses or telephone numbers may be collected. Visitors' contact information is also used to get
in touch with them when necessary. Visitors may opt out of receiving newsletters. Financial information
that is collected is used to bill the user for products and services.
The Web site creates a cookie on a user's first visit to the site. This is used to simplify the welcome
process by limiting the information available to first-time users. This 'first visit' cookie stores no
information about the user besides the fact that they have visited the site once before. The Web site
does not use any other permanent cookies. Session (temporary) cookies may be used from time-to-time to
enhance navigation within the Web site. These cookies are destroyed when the user closes their web
MSGTAG may run contests on the Web site which may require visitors to provide contact information
(e.g. e-mail addresses) for entry purposes. Visitors' contact information is used to contact the visitor
when necessary and only for contest-related correspondence. This information will not be sold, shared or
rented to other parties.
Our Contacts with MSGTAG Customers
We communicate with our registered users by e-mail to inform them of important service announcements,
such as an outage notification for the MSGTAG service. It is a condition of using the MSGTAG service
that the user receive these important communications. MSGTAG will only send important
service announcements that are informational in nature rather than promotional.
Users may subscribe to our newsletter by providing contact information such as name and e-mail address.
Users who no longer wish to receive our newsletter may opt-out of receiving these communications by clicking
on a link found at the bottom of each e-mail.
Links to other sites
The Web site may contain links to other sites. MSGTAG is not responsible for the privacy practices or the
content of such Web sites. We encourage users to be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally identifiable information.
General Privacy Information
MSGTAG and Fisher Young Group Limited are committed to the reduction and elimination in unsolicited commercial
e-mail and spam. As a company that legitimately uses email addresses and as a responsible Internet citizen we wish
to reiterate the following assurance: Under no circumstances will any email address collected by the MSGTAG software, web
site or customer support department be sold, rented or provided to any other company.
MSGTAG may, through the Software or the Web site, request demographic or survey information from users
(e.g. age, internet usage, or income level). Users may choose whether or not they wish to complete these
surveys and any information obtained in this manner will not be attributed to the user in any way,
except where expressly authorised by the user.
Users may be able to elect to receive special offers from third parties. MSGTAG will not send any third
party offers to users who do not wish to receive them. All offers of this kind will be managed by MSGTAG.
At no time will MSGTAG ever make any user information available to third parties.
Privacy of customer data
In order to process the purchases of licenses for our software, certain information is necessarily
collected by MSGTAG. We retain records of licensed users of our software, and these records may contain
any or all of the following information: names, addresses, phone numbers, e-mail addresses, or other
relative identifying information. We do not sell or share this information with other parties.
We collect credit card information only when required for transactional purposes and we will not store
credit card information for longer than is required to process the relevant transaction.
If a customer places a request for customer service, the information that may be collected is: e-mail
address, name, phone number, correspondence records, and technical information such as system hardware,
operating system, and the version of the Software being used. This information is voluntarily given by
the customer, and is used by MSGTAG only for the purpose of assisting the customer with their concerns.
This information is not used for any other purpose. Information collected by our customer service
department will not be sold, shared or rented to other parties.
Under no circumstances will any staff member of MSGTAG ask you for your MSGTAG account password. Do not
disclose this to any other person, for any reason.
MSGTAG will take all reasonable steps to protect the security of your personal information within the
confines of the Web site, and honours your choices for its intended use. We carefully protect your data
from loss, misuse, unauthorized access, alteration, or destruction. We carefully protect your data from
disclosure, with exception only in matters where designated by law or court order.
Notification of Changes
order that our users are always aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was collected, we will notify
users by way of an e-mail. Users will have a choice as to whether or not we use their information
the information was collected.
If MSGTAG is ever sold, in whole or in part, to another organisation, such a sale will only proceed
It is our sincere intention to protect your personal information in the same manner as we would want
our own personal information protected.
Fisher Young Group Limited
PO Box 11 363